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Privacy Policy
Privacy Policy


Privacy Policy

February 21, 2024

Policy Privacy Compliance

Privacy Policy

Privacy Policy last updated: Feb 21, 2024

Section 1. Introduction

This Policy, together with the documents it references, establishes a legally binding agreement between you (referred to as “you”, “your”, or “user”) and Lifetime App, Inc., registered in Delaware, USA, along with its affiliates and subsidiaries (collectively referred to as “Kyla”, “we”, “us”). This agreement specifically governs your access to and use of Kyla’s software applications, which are available on both mobile and web platforms (hereinafter referred to as the “Services”).

Before using our Services, please read this Privacy Policy carefully to understand how we process your personal information. If you disagree with any part of this Policy, refrain from using our Services. By engaging with our Services, you consent to this Privacy Policy.

We prioritize your privacy, detailing our commitment to data protection and the types of data we handle.

Kyla acts as the data controller in line with the California Consumer Privacy Act (CCPA), the Health Insurance Portability and Accountability Act (HIPAA), the General Data Protection Regulation (EU) 2016/679 (GDPR), the UK Data Protection Act 2018, and the UK GDPR, where applicable, determining the purposes and means of processing your Personal Data.

California residents: Refer to our Notice for California Users for more details.

Section 2. Types of Information We Process

In our efforts to provide an optimal Service, we collect Personal Data, which might include:

  • Contact Details: Such as your full name, email, phone number and address.

  • Basic Profile Information: Including your date of birth and sex.

  • Account Details: Like your username and password.

  • Health Data: Any health-related information you provide.

  • Correspondence and Communications Data: Information shared during interactions with us.

Your data is also collected automatically in certain scenarios, and we might receive additional data from third-party apps or devices you link with our Service.

Section 3. Purpose of Processing Your Personal Data

We process your Personal Data to:

  • Deliver and enhance the Service.

  • Analyze and monitor usage.

  • Communicate with you for support, feedback, and marketing.

  • Comply with legal requirements and protect our interests.

Section 4. Sharing Your Information

Personal Data is shared under strict conditions outlined below:

  • Internal Sharing: Access to your Personal Data is strictly limited to Kyla employees and authorized parties who need this information to perform their duties. All such individuals are bound by confidentiality agreements that obligate them to protect the confidentiality of your Personal Data.

  • Subprocessors: Kyla engages with third-party services (subprocessors) to support various aspects of our Service. These subprocessors are carefully selected for their commitment to privacy and data security and are only given access to Personal Data necessary for their specific services. They are contractually obligated to handle your data in line with Kyla’s data protection standards and legal requirements. A current list of Kyla’s subprocessors, detailing their roles and the types of data they process, is available upon request. This transparency ensures you are informed about who is processing your data and for what purpose.

  • Restrictions on Data Use: We do not sell or rent Personal Data to third parties. Sharing of Personal Data is solely for the purposes of enhancing our Service, complying with our legal obligations, protecting the rights and safety of Kyla and its users, or as otherwise detailed in this Policy.

For detailed information on our subprocessors, including their names, services provided, and data they process, please visit our Subprocessor List page or contact us directly at compliance{@}kyla.com for more information.

Section 5. GDPR Privacy Notice

Currently, our Service is not offered within the EEA, EU, UK, and Switzerland; thus, GDPR does not apply.

Section 6. Data Retention

We retain your Personal Data for the necessary period to fulfill our services and legal obligations. You may request data deletion or removal from our systems at any time.

Section 7. Security

Ensuring the security of your Personal Data is a paramount concern for us at Kyla. We are dedicated to protecting your information from unauthorized access, loss, misuse, disclosure, alteration, and destruction. To achieve this, we implement a comprehensive set of technical and organizational measures designed in accordance with industry standards and best practices. Please refer to Kyla Trust Center for more information.

Section 8. Children’s Privacy

We collect and manage information from users under 18 only with the consent of a guardian. We are committed to protecting the privacy of our younger users. If you believe we have information from a child under 18 without consent, please contact us.

Section 9. Updates

We may update this Privacy Policy periodically. We will notify you of significant changes through email or service notifications, with continued use after such notifications indicating acceptance of the new terms.

Section 10. Contact Us

Should you have any inquiries about this Policy, reach out to us at compliance{@}kyla.com.